Our payment conditions:

for courses at Villa La Rogaia

• We will send you further information once we have received your application (online, by email, fax or letter).
  
  
• To confirm your reservation we ask that you make a deposit of 30% of the fee by bank transfer to our bank account in Germany. Further payment details will be included in your booking confirmation. Unfortunately it is not possible to pay with credit card.
  
  
• The balance must be paid no later than 30 days prior to your stay. 
  
  
• If you book less than 30 days before your stay we ask for full payment within 7 days, in any case before your departure from home.
  
  

Our cancellation policies:

• If you have to cancel your holidays we will try to offer your places in the class to someone else immediately.
  
  
• If you cancel up to 30 days before we keep the deposit of 30%.
  
  
• If you cancel less than 30 days before your stay we keep 80 % of the fee for food and lodging and 100% of the fee for the instruction unless we are able to find someone else to take your place in the course.
  
  
• If we find a replacement for your place in the class we will reimburse the total amount to you by remittance to your bank account (minus a processing fee of EUR 25).
  
  
• If we can sell your places in the class only at a reduced last minute rate we have to ask the difference from you.
  
  
• We recommend a travel cancellation insurance. Please find more information regarding travel insurance at http://www.rogaia.com/en/travel_insurance.html.
  
  
• In case the instructor of the course you have chosen cannot come, we reserve the right to find an adequate substitute.
  
  
• In case we cannot find a sufficient number of participants we reserve the right to cancel a class up to 30 days before the beginning of the class. In this case we will refund the entire fee. However we deny responsibility for any other expenses and inconveniences deriving from the cancellation (e.g. cancelled flights etc.).
  
  
• Participants of the courses are not insured for accidents. Please be sure you have an adequate medical insurance.
  
  
• Services that you have not taken advantage of (e.g. because you arrive later or leave earlier) cannot be refunded.

http://www.rogaia.com/en/important-information.html

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